FAQ

Last Updated: June 30th 2018

How can I track my order?

  • You can access your order status by signing in and viewing in your account.

Where can I buy MASQ-U product?

  • MASQ-U products are available online right here at www.masqu.ca available for worldwide shipping.

Do you ship internationally?

  • MASQ-U is proud to offer international shipping.

How do I change or cancel my order?

  • Please contact us by e-mail "info.masqu@gmail.com" within 1 hour of order placement. We will do our best to accomodate your request. Once the order is being processed, this request is not available.

How does MASQ-U conduct product safety testing?

  • ALL MASQ-U product are tested on human volunteers. We do not test our products on animals.

Can I return or exchange an item?

  • To return or exchange and item see "Terms & Conditions". All necessary information is provided to ensure your satisfaction.